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Quality

Quality

At ERREKA we take care of customer service as much as the product, our Quality Policy can be summarised in the following key points.

01.

Meeting our customers' needs.

The final aim of the quality policy of Erreka Automatisms and automatic doors is our committment as a company to achieve the maximum satisfaction of our CUSTOMERS. They are the main raison d'C*tre of our company, and it is their trust in our service capacity which will ensure our survival and our development.

02.

Complying with legal and regulatory requirements.

All the in-house manufacture and commercialised products are designed and bought based on compliance with the applicable regulations and directives.

03.

Introduction, maintenance and improvement of the efficiency of the quality system.

Based on the reference ISO 9001 which allows us:

  • To guarantee our customers a faultless service with no delays.
  • To do things right first time around.
  • To be approved by official bodies and maintain this ability for approval in the future.
04.

Mejora continua.

To introduce a business culture that is characterised by a constant concern to do things better.

05.

Everyone's involvement.

The involvement of the members of the Erreka group, as well as our suppliers, in the common objective of Guarantee of Service.

Our certifications are our guarantee:

The quality and health and safety systems are guaranteed by the ISO-9001 and OHSAS 18001 certification, respectively. Similarly, Matz-Erreka, and for its plant in Ibarreta, is certified by the ISO 14001 certification regarding its environmental management.